Privacy Policy

Who we are

Our website address is: https://poolerunningevents.co.uk.

Poole Running Events is a website created and managed by Poole Runners (http://www.poolerunners.co.uk) to allow runners to enter and pay for local running events in Poole, Bournemouth, Dorset and surrounding areas.

While most of the events hosted on Poole Running Events are organised by Poole Runners, we do host events for other local clubs and organisations for which we have no affiliation.

What personal data we collect and why we collect it

Event Registration Data

We collect information about you during event registration. This information may include but is not limited to:

  • Your names
  • Billing address
  • Mailing address
  • Email address
  • Phone number
  • Date of Birth
  • Gender
  • Location and traffic data (including partial IP address and browser type)
  • Any other details that might be requested from you for the purpose of processing your registration or ticket purchase

Handling this data also allows us to:

  • Send you important account/purchase/service information.
  • Respond to your queries, refund requests, or complaints.
  • Process payments and prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
  • Set up and administer your account, provide technical and customer support, and to verify your identity.

Payment Details

We do not handle any of your payment detail – this is handled by a third party, fully compliant, payment provider (either PayPal or Stripe). The payment screens are hosted on the payment provider’s website and any payment details you supply are covered by their own privacy policy and their terms and conditions.

Once you have paid the registration fee for an event, we will store the confirmation information provided to us via the payment provider.

Event Registration Cookies

When you begin registering for an event and select a ticket quantity, a cookie will be used to track your registration. This cookie lasts 1 hour.

Email History Data

We keep a record of the automated emails sent to you. This is to ensure communication is successfully sent and its information is accurate.

Contact forms

If you enter your details on our contact page, then this will be sent to our website administrators via email. We do not use the information submitted for marketing purposes.

Analytics

Our web hosting providers may collect some anonymous analytics visitor data.

Who we share your data with

Registration and payment confirmation data will be passed to the event organiser. If the event is not organised by Poole Runners then they may have their own data privacy policy, so please make sure that you are aware of this before submitting your registration.

The results for any races you have entered via this site will be published on the relevant race website, and for any UKA licenced event, they will also be passed onto the governing body for publishing on their public websites (e.g. PowerOf10.info).

What rights you have over your data

You have the right to request your personal data be sent to you electronically, and the right to request your registration data be erased after the event. To do so, please contact the site administrator via our contact form.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Retention

Personal registration data is stored on the website for up to 18 months after the end of an event.

The results of any races you have entered via this site, provide a history of an event and so will be kept indefinitely.

Contact information

Please use our contact form if you need to contact us.